Terms of Service

OVERVIEW
This website is operated by Boertala Outdoor. Throughout the site, the terms “we”, “us” and “our” refer to Boertala Outdoor. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - COMPANY INFORMATION
Boertala Outdoor is a professional outdoor equipment supplier specializing in inflatable tents, camping stoves, titanium gear, and glamping products. We design and manufacture our products in our own facilities to ensure quality and innovation. For wholesale, OEM/ODM customization, or business inquiries, please contact businesssupport@boertalaoutdoor.com.

SECTION 2 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
A breach of any of the Terms will result in immediate termination of your access.

SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content and information may be transferred unencrypted over various networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 4 - ACCURACY OF INFORMATION
We strive to ensure all product information, images, and descriptions are accurate, but we are not responsible if information is not completely current. Product colors may vary slightly due to monitor differences.

SECTION 5 - PRODUCTS AND SERVICES
All products are manufactured with high-quality materials suitable for outdoor use. Inflatable tents undergo strict waterproof and pressure testing before leaving the factory.
We support retail and wholesale orders, with customization options available.
Products are subject to availability; we reserve the right to limit quantities or discontinue items.
Prices are subject to change without notice.

SECTION 6 - ORDERS AND PAYMENT
We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase information.
For wholesale pricing or bulk orders, please contact us directly.

SECTION 7 - SHIPPING AND RETURNS
Please review our Shipping Policy and Refund Policy for details on delivery times, costs, and return procedures (typically 15 days for unused items).

SECTION 8 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 9 - PROHIBITED USES
You are prohibited from using the site for any unlawful purpose, transmitting malware, or infringing intellectual property rights.

SECTION 10 - DISCLAIMER AND LIMITATION OF LIABILITY
Products are provided "as is." We do not warrant uninterrupted use or that products will meet specific expectations beyond standard outdoor use.
Our liability is limited to the purchase price of the product.

SECTION 11 - INDEMNIFICATION
You agree to indemnify Boertala Outdoor from any claims arising from your breach of these Terms.

SECTION 12 - GOVERNING LAW
These Terms shall be governed by the laws of the People's Republic of China (or specify your preferred jurisdiction if different).

SECTION 13 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 14 - CONTACT INFORMATION
Questions? Email us at businesssupport@boertalaoutdoor.com
Website: boertalaoutdoor.com
Follow us on YouTube @boertalaoutdoor and Facebook Boertala Outdoor for product demos and factory insights.